About the job

 

 

About Us:

Founded in 2016, Eclipse Air Charter is an Award Winning on-demand private aircraft charter company with offices in Toronto, Canada & London, UK. We work with corporate and individual clients worldwide, offering the perfect aircraft charter solution every time.

 

We are currently searching for an ambitious, client service & sales driven experienced Private Jet Charter Broker to be based in our London office.

 

What We Offer:

 

Compensation and Benefits:

• Base Salary + Commission + Annual Performance Bonus

• Hybrid Working Environment

• Travel Perks: Opportunity to experience luxury travel for client research or familiarization

• A dynamic, social & entrepreneurial work environment and the opportunity for career progression

within the company

 

Job Summary:

As a Private Jet Broker, you will be responsible for advising clients on private aircraft options, managing the end-to-end booking process, and ensuring a world-class client service. You will work closely with clients to understand their travel needs, source suitable aircraft, negotiate terms, and coordinate with various parties to guarantee smooth and safe travel. You’ll leverage industry knowledge, professional networks, and a keen understanding of luxury service standards to close deals and exceed client expectations.

 

Key Responsibilities:

Client Management and Relationship Building:

• Act as the primary point of contact for clients, providing personalized service and recommendations.

• Develop and maintain strong, long-term relationships with new and existing clients.

• Identify clients’ travel needs, preferences, and special requirements to customize offerings and

recommendations.

 

Market Research and Aircraft Sourcing:

• Conduct research on available aircraft, operators, and routes to match client requirements.

• Stay informed about industry trends, aircraft availability, regulatory changes, and competitive pricing.

• Collaborate with aircraft operators to negotiate rates, availability, and terms to secure optimal

arrangements.

 

Sales and Deal Negotiation:

• Negotiate contracts and terms with clients, aircraft operators, and vendors.

• Prepare proposals, quotes, and presentations for clients, ensuring all details align with their expectations

and budget.

• Drive the booking process through to completion, overseeing all administrative and logistical details.

 

Logistics and Coordination:

• Coordinate with operations teams, ground crew, and concierge services to ensure seamless flight

arrangements.

• Monitor flight progress, ensuring any last-minute client requests or changes are managed effectively.

• Address any client issues promptly, maintaining high levels of satisfaction and professionalism.

 

Compliance and Documentation:

• Ensure that all flights comply with safety regulations, industry standards, and company policies.

• Prepare and manage contracts, invoices, and other documentation as required.

• Verify licenses, insurance, and certifications of aircraft operators.

 

Required Skills and Qualifications:

• Experience: 2+ years at a Private Jet Charter Brokerage

• Knowledge: Strong understanding of private aviation, aircraft types & operational logistics

• Communication: Excellent interpersonal and communication skills, with an ability to understand and

anticipate client needs.

• Sales Ability: Proven track record in sales, negotiation, and closing high-value deals.

• Detail-Oriented: High attention to detail, especially in managing complex schedules and arrangements.

• Tech-Savvy: Proficient in CRM software, Microsoft Office Suite, and familiar with industry-specific

booking systems.

• Problem-Solving: Capable of resolving issues quickly under pressure

 

What You Bring:

• Client-Centric Approach: A dedication to delivering exceptional service and understanding the unique

needs of high-net-worth clients.

• Results-Driven: Ambition to meet and exceed sales targets in a competitive industry.

• Global Mindset: Ability to work with diverse clients and vendors, understanding the nuances of

international travel.